Most of the time they are pretty reliable. When the item is ready to ship from the distributor, we will inform you of any price changes. Sometimes that can work in your favour and sometimes against. Most of the time the guide price is correct but as we buy most pre-orders in from abroad, the price can vary due to exchange rate variance. Is the price you list the final price I will pay? Should you wish to cancel your Pre-Order you can, but please bear in mind you will lose the deposit you paid due to the fact we will still have to pay for that item. What if I change my mind and want to cancel? The manufacturing process takes considerable time as the items are often hand painted. Why are some pre-order ship dates so far away?Ī number of manufacturers produce items in batches according to demand. This means we are liable for the order from that point which is why we charge you a deposit to show your commitment on purchasing the item. The distributor in turn places the order with the manufacturer who then ensure that the item is shipped to the distributor when it's ready. When we receive your Pre-Order, we place an order with the appointed distributor for your item. Many items are produced in limited quantities so when they’re gone, they’re gone, pre-ordering avoids the pain of disappointment!
We suggest you pre-order each item individually so that each pre-order's postage is paid separately and can ship as it comes into stock. Please note, postage fees can also vary depending on the size of the product, type of shipping and number of boxes required. We offer free delivery on orders over £20 with the exception of large format statues and busts due their exact weight and packaging dimensions not being available until shipped to us. We do everything we can to give you an accurate buy price, but pre-orders that are far away can vary in price if exchange rate varies from now until then. Prices quoted can be subject to change as items are only invoiced by our suppliers when they ship to us. Failure to settle within this time may mean you lose your deposit and pre-ordered item. Orders must be settled within 30 days of the product coming into stock. Keep an eye on the listings after you order to see when your product is due to arrive. We regularly update the product listing with the latest ETA. We cannot cancel your pre-order, even if delays are substantial, so please take this into account when ordering. We list the date given by our suppliers, but delays can and do happen. If you place a pre-order, the minimum 10% deposit of total guide price required is non-refundable, should you choose to cancel.Įstimated time of arrival can vary and are not a guaranteed arrival date. Pre-orders require us to commit to an order with our suppliers that is non-cancellable.
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